BY CLICKING THE “PERSON TO PERSON” (P2P) BUTTON TO CREATE A P2P PAYEE, YOU AGREE TO BE BOUND BY THESE TERMS OF SERVICE FOR TRANSFERRING FUNDS. THIS IS A LEGAL AGREEMENT BETWEEN YOU AND THE PEOPLES BANK. THESE TERMS OF SERVICE AFFECT YOUR RIGHTS, AND YOU SHOULD READ THEM CAREFULLY.

In these terms, some provisions apply to “you” as the party using the service to initiate funds transfers. Some provisions apply to “you” as the party approving a request to transfer funds from or to you. In both cases, you agree to the applicable provisions of these terms. “The bank”, “we”, “us” and “our” refer to THE PEOPLES BANK. This P2P service allows you to initiate or authorize funds transfers between people you have designated using the Add New Payee screen.

The sections below also apply to anyone using the bank’s P2P service, whether to send or to receive funds:

1. You represent that you are at least eighteen (18) years old, a resident of the United States and have a valid email address. You represent that you are the owner of the applicable debit and/or credit accounts and have the right to access, use, and authorize the bank to initiate debits or credits to such accounts in the amount you have specified.

2. If you are requesting funds be transferred from an account held by another person to an account you have with us, you authorize the bank to send an e-mail or SMS text message on your behalf requesting him or her to authorize the funds transfer to you.

3. You agree to use the P2P service for legal purposes only and not in violation of any U.S. or foreign laws, including but not limited to, laws and regulations designed to prevent money laundering or the transfer of funds to or from persons or organizations whose accounts are blocked under regulations promulgated by the U.S. Treasury Department, such as sanction laws administered by the Office of Foreign Asset Control. You agree that if we suspect or believe a transaction is unlawful or even suspicious, we may revoke your access to P2P payments.

4. The bank will process your P2P request based on the information you provide. Any errors in the information that you provide to us are your responsibility. The bank is not required to investigate discrepancies between account numbers and names on the account, and you agree that the bank is not responsible for investigating such discrepancies. You agree to use a browser or mobile application that at a minimum provides a level of security equivalent to 128-bit RC4 encryption.

THIS SERVICE IS INTENDED TO SEND MONEY TO FRIENDS, FAMILY AND OTHERS YOU TRUST. YOU SHOULD NOT USE THIS SERVICE TO SEND MONEY TO RECIPIENTS WITH WHOM YOU ARE NOT FAMILIAR OR YOU DO NOT TRUST.

5. You may not be able to cancel or revoke the P2P payment once you have submitted or approved it since processing begins immediately or soon after your approval is received.

6. All accounts must be in the U.S. No International transactions are supported.

7. The bank has the right to reject, reverse, and/or restrict or condition your ability to use the P2P service, at any time for any reason, including but not limited to (a) insufficient funds in an account being debited; (b) suspicious activity; (c) order of any law enforcement agency or other legal process; (d) using the P2P service for unlawful purposes (as determined by us in good faith, but without the need for inquiry); or (e) failing to cooperate with any information request.

8. Transfers will be governed by the rules of any funds transfer system through which the transfers are made, as amended time from time, including, without limitation, the National Automated Clearing House Association (“NACHA”) or real time payment services (“RTP”).

9. In consideration of the agreement by the bank to act upon your request to make transfers of funds in the manner provided for in these Terms of Service:
a. The bank may charge a fee for P2P services. You are responsible for any fees or other charges that your wireless carrier may charge for any related data, text, or other message services, including without limitation for short message service. Please check your mobile service agreement for details or applicable fees.
b. If any fees, fines or other sanctions, or damages or loss, are incurred or suffered by the bank in connection with your use of the service, you agree to indemnify, defend, and hold harmless the Bank and the Service Provider.
c. The P2P service, information, data, features, and all content on this website are offered and made available on an “as is,” “as available,” basis. In no event shall the bank be liable to you (and, if you are a nonconsumer, your company, employees, agents, third parties, associates, or partners), or to anyone else for any consequential, incidental, special, punitive, or indirect damages of any kind whatsoever, including without limitation those resulting from loss or impairment of use, data, or profits, that you or anyone else may incur relating to your use or access to this site, or the use or access hereto by anyone else, even if we have been advised of the possibility of any such damages.
d. You expressly waive any and all claims you may have or assert against the bank relating directly or indirectly to accessing or using or reliance upon any such information or data by you or anyone else.
e. The term “damages” as used herein includes, without limitation, any and all liability, loss, damage, injury, claim, founded or unfounded, expense, fee of any kind, including, attorneys’ or accountants’ fees.
f. Note – if you are a consumer, the foregoing is limited to the extent that it may conflict with any non-waivable rights you may have under applicable law.

10. THE BANK MAKES NO REPRESENTATION OR WARRANTY OF ANY KIND WHATSOEVER REGARDING THIS SERVICE, WEBSITE OR ANY CONTENT ACCESSIBLE HEREIN OR AVAILABLE FROM OTHER SITES ACCESSIBLE HEREBY, INCLUDING WITHOUT LIMITATION WARRANTY OF MERCHANTABILITY, WARRANTY OF FITNESS FOR PARTICULAR PURPOSE OR USE, WARRANTY OF NON-INFRINGEMENT, WARRANTY OF TITLE, OR WARRANTY OF ANY OTHER KIND.

11. Some jurisdictions do not allow the exclusion of certain warranties or the limitation or exclusion of liability for incidental or consequential damages. In such states liability is limited to the extent permitted by law. Accordingly, some of the above limitations may not apply to you.

12. In case of errors or questions about your EFT, telephone us at the number on the back of your card or the number listed on the statement for your account, as soon as you can, if you think your statement is wrong or if you need more information about a transfer listed on the statement.
– We must hear from you no later than 60 days after the date we send the first statement on which the problem or error appeared: Tell us your name and account number (if any)
– Describe the error or the transfer you are unsure about, and explain as clearly as you can why you believe it is an error or why you need more information
– Tell us the dollar amount of the suspected error

If you tell us orally, we may require that you send your complaint or question in writing within 10 Business Days. We will determine whether an error occurred within 10 Business Days after we hear from you and will correct any error promptly. If we need more time to conduct our investigation, however, we will notify you of our need for an extension, which may take up to 45 days to investigate your complaint or question. If we decide to do this, we will credit your account within 10 Business Days for the amount you think is in error, so that you will have the use of the money during the time it takes us to complete our investigation. If we ask you to put your complaint or question in writing and we do not receive it within 10 Business Days, we may not credit your account.

For errors involving new accounts or foreign-initiated transactions, we may take up to 90 days to investigate your complaint or question. We will tell you the results within three Business Days after completing our investigation. If we decide that there was no error, you will be notified.
You understand that we must rely on the information provided by you and you authorize us to act on any instruction, which has been or reasonably appears to have been sent by you, to submit fund transfer instructions on your behalf. You understand that financial institutions receiving the fund transfer instructions may rely on such information. We are not obliged to take any further steps to confirm or authenticate such instructions and will act on them without getting further confirmation. You agree to accept full responsibility for losses resulting from any of your errors, duplication, ambiguities, or fraud in the information that you provide. You agree not to impersonate any person or use a name that you are not authorized to use. If any information you provide is untrue, inaccurate, not current or incomplete, without limiting other remedies, we reserve the right to recover from you any costs or losses incurred as a direct or indirect result of the inaccurate or incomplete information.

13. These Terms of Service will be interpreted according to their fair meaning and shall not be interpreted strictly against or for either party. These Terms of Service constitute the entire agreement with respect to the subject matter hereof and supersede all prior or contemporaneous communications and proposals, whether electronic, oral or written, between you and the bank.